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Early Bird AED 200 AED 280
Regular AED 280 AED 375

Early bird prices valid until 28 February.


About World Workplace

Further to the robust development taking place in the region, World Workplace Forum Middle East will bring forward-thinking FM strategies and solutions to Dubai in an interactive, learning and networking event.

The Forum will focus on best practices for creating, maintaining and managing efficient facilities. Professionals representing all aspects of the built environment (facility management, real estate, information technology, human resources, engineering, architecture, design, security) will gain proven methodologies that can be put into practice immediately for direct results.

World Workplace is the most longstanding and well-respected facility management conference and exposition. Discover how to meet increasing demands, prepare for future needs and drive innovation in your facilities.

Why IFMA and RICS?

The IFMA-RICS collaboration represents the most significant evolution in the history of facility management, providing an unprecedented level of industry support to meet the growing demands of the 25 million FM practitioners around the world. The strength of IFMA in the FM sector complements that of RICS in the wider built environment. By extending its global reach in FM, RICS can support the establishment of FM as an attractive career option for the next generation and, together with IFMA, provide a talent path to drive best practices around the world. Leveraging RICS' focus on standards serves a unique fit for IFMA to unify strategy across the life cycle of the built environment, helping facility managers get a seat at the table earlier and more often.

Meet Our

Darrell D. Smith

Director of Central Services for Google's Bay Area Portfolio

Darrell D. Smith has more than 20 years of experience in facility management, with a wide range of industry experience in technology, retail, data centers and manufacturing. He holds a Bachelor of Science in industrial technology from California Polytechnic State University, where he graduated cum laude and was featured on the President’s Honor List. Darrell is currently the director of Central Services for Google's Bay Area Portfolio in, California, USA. In this role he oversees a team that is responsible for the facility management, critical environments, planning and other facilities services at one of the most innovative companies in the world. Having spent his career at the intersection of real estate, big data and technology, Darrell believes in using technology as an enabler for driving data driven decisions. Darrell has spoken at and keynoted several industry events anchored on technology and innovation, including Realcomm, the Maintenance and Reliability Conference, the Mainstream Conference in Australia, TechReady in New Zealand, the International Green Building Conference in Singapore, CoreNet Global and IFMA’s Facility Fusion Conference and Expo. He previously served on the board of directors for the Silicon Valley Chapter of the Association for Facilities Engineering, has been a longtime advisor for RealComm. Darrell is excited to be on his second term on IFMA's Board of Directors.

Rob Jackson

Director of the Royal institution of chartered surveyors (RICS)

Rob joined the Royal Institution of Chartered Surveyors (RICS) as a Director in 2013. Prior to this he spent over 20 years working in senior management roles in the Middle East; including the management of 24 multi-disciplined businesses throughout the GCC, Asia and Asia Pacific with a team of over 1000 staff. His roles have been at senior management and global board level focussing on strategic growth, organisational change and efficient plan delivery. Rob sits on the Global Operating Group and is responsible for the RICS strategic growth plan and delivery in the Middle East and North Africa markets. He is leading several initiatives in the GCC where RICS are working with, and advising governments and regulators to create sustainable property markets underpinned by appropriate processes, standards and regulation.

Graham Tier

Head of Property Facilities Management - The Hong Kong Jockey Club

Graham has studied at various institutions in Australia gaining qualifications in Mechanical Engineering, Operations Management and Construction management. He holds international qualification in Facilities Management including FMP, CFM, and is a certified trainer for IFMA. Graham is working with The Hong Kong Jockey Club, a non-profit, charitable organisation in Hong Kong, which has a total annual revenue of over HK$210 billion. His responsibilities include managing all matters relating to Facilities Management including Operations and Maintenance of racing and non-racing facilities. The facilities are made up of approximately 9 million square feet of residential, commercial and recreational facilities making it one of the largest property holding in Asia. He is a member of the International Facilities Management Association (IFMA) and the Royal Institution of Chartered Surveyors (RICS). Serving on both the Asia Regional Board for RICS’s and IFMA Global Board. As part of the executive committee at IFMA, he is recognized as one of the most senior FM leaders in the profession. Graham has worked for many leading international companies such as British American Tobacco, Johnson & Johnson, McPherson's, Amcor and shares a network with many Blue chip organisations internationally. He is recognised speaker on best practice techniques and facilities issues within Asia Pacific.

William M. O'Neill, CFM

Chair, Global Board of Directors, IFMA

William O’Neill, CFM, served as a facility professional at the University of Minnesota. As an associate director, he lead one of five University of Minnesota facility management districts that provide maintenance, custodial, construction, energy management and administration services throughout the university. O’Neill is also current past chair of the University of Minnesota civil service committee and was contributor of the core group which created the University of Minnesota’s strategic plan (2014). O’Neill has more than 25 years of experience in facilities, having previously held positions as associate director of facilities management central services, construction manager and facilities manager. As associate director of central services, he was responsible for directing construction, recycling, waste and reuse, as well as signs and graphics business units across 23 million square feet of facilities. As construction manager he created a design build model of in-house project delivery — integrating and collaborating with internal stakeholders and facility management organizations. As facilities manager, he led and managed operations of multi-use academic facilities within a large, urban university campus environment. O’Neill’s strategic orientation and operation experience provides him with expertise to work within complex, evolving work environments. He believes change is the constant, making it his mission as an IFMA board officer to use it to the benefit of IFMA’s future. O’Neill earned a Bachelor of Arts from William Paterson University, Wayne, N.J., and an MBA certificate from the University of Saint Thomas, St. Paul, Minn. In 2008, he earned his Certified Facility Manager® credential.

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