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Registration opening soon

Fee Type Members Non-members
Early Bird AED 200 AED 280
Regular AED 280 AED 375

Early bird prices valid until 28 February.


Timing Topic Speaker(s)
08:00-08:45 Registration
08:45-09:00 Welcome Address Robert Jackson
Regional Director, RICS
09:00-09:35 Evolution and Innovation in Google's FM Strategy
Discover how Google use data to drive their FM strategy and implement results.
Darrell Smith,
Director of Central Services, Google
09:35 - 10:15 Raising the Bar
From Operational Excellence to Strategic Impact in FM. Discover how IFMA-RICS are defining and standardising credentials, practice and standards, and professional development for the facility management industry.
William O'Neill
Chair, IFMA Global Board
10:15 - 10:45 Coffee Break
10:45 - 12:00
Session 1: Introducing new FM standards
The exclusive launch of three guidance documents for the FM market. Co-produced by IFMA-RICS, they address industry challenges around procurement, service charges and the need for a strategic framework for FM operations.
Stephen Morris
FM Standards Manager, RICS
Session 2: Service levels and KPIs
Join us for a presentation by Tariq Chauhan on the impact of the application of service levels and KPIs in the local market.

Followed by a panel session discussing the challenges around contract delivery and adding value to the life of a contract.
Tariq Chauhan, Group CEO, EFS Facilities Services Group
Lionel Prodgers, Managing Director, Agents 4RM
Chris Bond, Director, Facilities Management Consultancy, Mace Macro
Tariq Chauhan, Group CEO, EFS Facilities Services Group
Alex Davies, Managing Director, Emrill Services LLC
Mohammed Al Riyamy, Operational Excellence Lead, PDO
Asif Siddique, Managing Director, Deyaar Facilities Management
12:00 - 13:15 Lunch Break
13:15 - 15:00
Session 3: Workplace and 'Experience' Productivity and wellbeing. How design is much more than bricks and mortar. Ana Stanojevic
Smart Buildings Workplace Strategy Director EMEA, JLL
Session 4: Technology for FM
BIM, the FM tool of the Future? How can the use of BIM benefit operational efficiency?
Profiling ICD Brookfield Place, a global benchmark in the DIFC, by ICD Brookfield and their BIM service partner.
Brant Fletcher
Operations Director, ICD Brookfield
Mieczyslaw (Mitch) Boryslawski Executive Director and Co-Founder, EcoDomus Inc.
Session 5: Sustainability
Net Zero: The Future of Sustainable Buildings
Saeed Al Abbar
Director, AESG and Chairman of the Emirates Green Building Council
15:00 - 15:15 Closing Remarks
What will the region look like in 10/20 years and how can we collectively make a difference?
Robert Jackson
Regional Director, RICS
15:15 - 16:00 Coffee and networking

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